Posts Tagged ‘Magento Help’

Magento Shipping Quotes Not Working?

Wednesday, March 5th, 2014

Today, I was presented with an issue and it took a little digging to get to the bottom of the solution, so I figured I would post it here.

I’ve been working with a company that makes their products in the US but sells internationally, and we have been having some success. Recently, several customers emailed to inform us that our checkout system was telling them “No Shipping Methods Available”. well this simply will not do.

So, my first steps were to recreate the order, with the customers address entered, and press get quote, it returns nothing. Next I google to see why it’s happening or common solutions.

At this point, I’ve found a few programming changes, that upon reading I see will not work, and I have another thought. What if the UPS methods I’m offering only go to some countries.

Solution:: in your shipping settings enable all the international shipping methods, then run the quote again to see which display. If you get shipping quotes, you know it was a matter of services not being offered in their area, and you can simply correct it. If you don’t have quotes dig further.